This Privacy Policy explains how Jilimax collects, uses, stores, discloses, and protects personal information belonging to players and visitors based in the Philippines. Reading it fully before registering or depositing helps you understand your rights and how your data is managed at every stage of your Jilimax experience.
Important: By creating a Jilimax account or continuing to use the platform, you acknowledge that you have read this Privacy Policy and agree to the collection and use of your information as described. If you disagree, please stop using Jilimax and do not submit personal data through the website.
These key areas shape how Jilimax handles personal information every single day.
When you register, deposit, wager, or contact support at Jilimax, certain information is necessary to manage your account, verify your identity, and process Philippine peso transactions safely. Jilimax limits collection to data that serves a clear purpose and avoids asking for anything that is not needed to run the service.
Processing a GCash top-up, a Maya transfer, or a BDO bank transfer requires Jilimax to handle related payment reference data. That information is used only to confirm receipt, process your transaction, and comply with applicable financial checks. Jilimax does not retain full card or e-wallet credentials beyond what each provider requires.
Filipino players have rights under applicable data protection frameworks. You can ask Jilimax what data is held about you, request correction of inaccurate records, raise a concern about how your information is used, and in certain circumstances request deletion. The process for exercising these rights is explained further in this Policy.
Technical and operational measures reduce the risk of unauthorised access, loss, or misuse of member data.
Data transmitted between your device and Jilimax is protected by secure, encrypted connections that prevent interception during transfer.
Account and payment records are held on access-controlled systems. Staff access follows a need-to-know principle appropriate to the function performed.
Jilimax may verify identity using government-issued ID, address evidence, or other standard checks before releasing funds or processing sensitive changes.
You are responsible for keeping your Jilimax password, OTP codes, and login credentials private. Notify Jilimax promptly if you suspect unauthorised access.
This Privacy Policy applies to every person who accesses jilimax.best, creates or attempts to create a Jilimax account, deposits funds, places a wager, uses a promotion, or contacts Jilimax for support. It also applies to visitors who browse the website without registering. The policy describes what information is collected, why it is collected, how it is used, how it is protected, who it may be shared with, and what rights you hold.
Jilimax is an online gaming platform designed for eligible adult players in the Philippines. All financial amounts referred to in this policy are expressed in Philippine pesos. References to Philippine payment methods such as GCash, Maya, GrabPay, Coins.ph, InstaPay, PESONet bank transfers, BDO, BPI, UnionBank, and Visa or Mastercard cards reflect the local payment landscape relevant to Jilimax members.
Note for minors: Jilimax is strictly for persons aged 18 and above. If you are under 18, you must not register, deposit, or wager. If Jilimax discovers an account belonging to a minor, it will be closed and related balances handled appropriately.
Jilimax collects two broad categories of information: information you provide directly and information gathered automatically when you use the platform.
| Information category | Primary purpose | Required for service? |
|---|---|---|
| Name and date of birth | Identity verification and age confirmation | Yes |
| Mobile number | Account access, OTP, and support communication | Yes |
| Payment references | Processing deposits and withdrawals in PHP | Yes |
| Government-issued ID | KYC verification and withdrawal approval | Verification-triggered |
| IP address and device data | Security, fraud prevention, session management | Automatic |
| Gaming and betting history | Account integrity, dispute resolution, responsible gaming | Automatic |
Jilimax uses personal information for the specific purposes listed below. The platform does not use your data for unrelated commercial profiling, bulk marketing unconnected to your Jilimax account, or purposes that conflict with the reasons you originally provided the information.
Jilimax does not sell, rent, or commercially trade your personal information. Sharing is limited to the circumstances described below, and Jilimax expects any third party receiving data to protect it appropriately.
Jilimax uses session and functional cookies to operate the platform, maintain your logged-in state, remember preferences, and support security checks. Analytics cookies may collect aggregated data about page traffic and navigation patterns in a form that does not identify you personally.
You can manage cookie behaviour through your browser settings. Disabling certain cookies may affect login persistence, game loading, or other functional aspects of the Jilimax website. Continuing to use Jilimax after reviewing this section is taken as acceptance of the cookie practices described.
Jilimax retains personal data for as long as your account remains active and for a reasonable period afterwards as required by applicable obligations, dispute resolution needs, and financial record requirements. Transaction records and identity documents may need to be retained for a defined minimum period even after an account is closed.
When data is no longer needed for any legitimate purpose, Jilimax applies appropriate deletion or anonymisation processes. Anonymised, aggregated data that cannot identify any individual may be retained indefinitely for analytical purposes.
As a Jilimax member based in the Philippines, you have rights regarding your personal information. The practical scope of each right may depend on applicable law and the specific circumstances of your account.
You can request a description of what personal data Jilimax holds about you and how it is being used.
If information held by Jilimax is inaccurate or incomplete, you can ask for it to be corrected or updated.
In certain circumstances you may request deletion of personal data that is no longer needed for its original purpose.
You may object to particular uses of your data where Jilimax has relied on a legitimate interest to process it.
If you believe your data is being mishandled, you can raise a concern directly with Jilimax before escalating to an authority.
In applicable cases, you may request a copy of your data in a commonly used format that allows you to transfer it elsewhere.
To exercise any of these rights, contact Jilimax using the email address in the footer of this page. Include your registered details and a clear description of your request. Jilimax may need to verify your identity before processing sensitive requests.
Jilimax and its service providers may process data on servers located outside the Philippines. Where such transfers occur, Jilimax takes reasonable steps to ensure that the receiving environment provides adequate protections consistent with the standards applied within the Philippines, including through contractual obligations with service providers.
Jilimax does not knowingly collect information from persons under the age of 18. Registration requires a confirmed date of birth, and identity verification checks help Jilimax detect underage applications. If a minor's information is discovered within the system, Jilimax will close the account, return eligible deposited funds after necessary checks, and remove the personal data where lawfully permitted to do so.
Parents and guardians who believe a minor has registered with Jilimax should contact support immediately using the website email provided in the footer.
Jilimax may update this Privacy Policy when changes to the platform, payment systems, legal requirements, or data practices make a revision appropriate. Material updates may be communicated through a notice on the website or within the account interface. The version displayed at jilimax.best/privacy-policy on a given date is the version in effect on that date.
Continued use of Jilimax after an updated policy is published constitutes acceptance of the revised terms. If you disagree with any update, stop using Jilimax and submit a closure request before the change takes effect where possible.
If you have a question about this Privacy Policy, wish to exercise a data right, or want to raise a concern about how Jilimax handles your personal information, please contact us at:
Email: support@jilimax.best
Please include your registered mobile number, a clear description of your enquiry, and any supporting reference numbers. Do not send your account password or full payment credentials in any message.
Jilimax will aim to respond to privacy-related requests within a reasonable timeframe. Complex requests or those requiring manual account review may take longer. You will receive an acknowledgement while the matter is being reviewed.
A short summary of the most practical points from this Privacy Policy for Filipino players.
Registration and payment information provided to Jilimax must belong to you personally. Third-party details, borrowed mobile numbers, or someone else's GCash or Maya account may trigger a hold on your funds and require additional review before transactions can proceed.
Your Jilimax password and one-time verification codes are private. Never share them with anyone, including people claiming to represent Jilimax support. Jilimax support should never ask for your full password during a routine query.
If your mobile number, payment accounts, or contact information changes, update your Jilimax profile promptly. Outdated details can delay verification, hold up withdrawal processing, or prevent OTP delivery to your registered number.
If you notice unexpected activity on your Jilimax account, suspect your personal data has been misused, or want to exercise a data right, contact support@jilimax.best promptly. Include your registered mobile number and a clear description of the issue.
Now that you understand how Jilimax handles your personal information, you can register, log in to your existing account, or review additional policies relevant to your experience on the platform.